Privacy

Privacy Policy

Last updated: May 9, 2026

1. Introduction

Claymotion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI video generation platform (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account.
  • Profile Data: Any additional information you add to your profile, such as a profile picture or company name.
  • Content: Product descriptions, images, logos, and other materials you upload to generate videos.
  • Payment Information: Billing details processed securely through our payment provider (Stripe). We do not store your full credit card number.
  • Communications: Messages you send through our contact form or support channels.

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, timestamps, and interactions with the Service.
  • Device Information: Browser type, operating system, device identifiers, and IP address.
  • Cookies: We use essential cookies to maintain your session and preferences. See Section 6 for details.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service.
  • Process transactions and send related notifications.
  • Generate AI claymation videos based on your inputs.
  • Respond to your inquiries and provide customer support.
  • Send product updates and marketing communications (with your consent).
  • Monitor usage patterns to improve performance and user experience.
  • Detect, prevent, and address technical issues or fraud.

4. Sharing of Information

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party vendors who help us operate the Service (e.g., hosting, payment processing, AI model providers, email delivery).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your account information for as long as your account is active. Generated videos and associated data are retained according to your plan's storage policy. You may request deletion of your data at any time by contacting us at privacy@claymotion.com.

6. Cookies

We use essential cookies to authenticate users and maintain session state. We may also use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings, though disabling essential cookies may affect functionality.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Data portability — receive your data in a structured format.
  • Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at privacy@claymotion.com.

9. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@claymotion.com